future(memo)No. 10
Designers Have to Move from the Surface to the Substrate

Recap of Part I: Designers Must Look to Demis Hassabis, Not Jony Ive As the paradigm shifted in the early 1970s, design leaders like Jony Ive ushered in a new era of personal computing. Focusing on surfaces that made technology ubiquitous and desirable. But that era is ending, and the real design work has moved to the intelligence layer beneath those surfaces. Where Ive architected poetry for the eye, Demis Hassabis is architecting poetry for the mind. He represents the new kind of leader, design as a craft desperately needs to look to. For most of computing history, designers have been the authors of the visible world. They shaped the screens we tap, the icons we recognize, the patterns we repeat until they feel second nature. From Xerox PARC to Apple's Human Interface Guidelines, nearly every interface worth designing has already been designed. The metaphors of interaction: the desktop, folders, windows, menu, tap, swipe, are now complete, endlessly iterated but rarely reinvented.